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i think that english languge the first one which we can deal with others because all of natinonalities speak and deal with it ,but we can also learn basics of other languages
because you need all for people culture
1- English
Any other language or languages your speak is a PLUS and beneficial.
Without question, it's body language which all CSAs must learn as 93% of the communication between customers and agents is conveyed through body language. Also, "Actions Speak Louder Than Words."
English if we are speaking generally , some countries or cities requaried French also .
The language which most of his customers can understand, other than language his politeness, capbility to serve better will matter more than his language.
Undoubtedly one and only "English". It's the only language that is widely spoken, understood and read. Although the official language of the country you are currently living in matters too but English is a must have.
English as it has become universal language. Also it depends upon the region where you are working. It would be better to be fluent in local language as well.
english is the universal language in the globe . so it's highly recommended from the customer services agents.
The most important language that all customer service agents must use id ENGLISH
