As Finance Manager, you discover a shortage of $100 out of $10,000 with one of your cashiers. What will you do ?

Question

A preliminary investigation does not result in any satisfactory explanation. What action (s) will you take and in which sequence ? Do you suggest any other course of action ?

a) Terminate the cashiers services

b) Hold a detailed investigation

c) Call the auditor to do a forensic audit to convey a strong message to all cashiers.

d) Report the event to your CFO and HRD

e) Excuse the cashier as it is his first fault and allow him to pay the difference from his pocket.

Soliman Abd ALmalak Gendy · Answer

In this matter it depends:
-If is  it the first  time for the cashier,then you can go option e ,but should learn him to be careful.
-If not ,you can go option C

Obaid ur Rehman · Answer

Will surely investigate and if it will be purely human error without intention then will go for last option.

Ahmed Hefni · Answer

in fact, it depends:

so if,

1) if the cashier has more then 5 year @ the same position with no familiar mistakes then, Cashier Risk Expenses - Company has to take care of it. (vernal advice)

2) if the cashier has less then one year & it is the first Mistake 4 him then it may be good chance to teach him something without again Deduction. means Company will take care of it. (Verbal Advise again)

3) others then the above can be treated as deduction with a proper investigation & reporting it. cause simply $100 = $10,000

Cashiers has a always a documentation statement shows them ssuch rules when he is signing the cashier position on joining so everybody knows what he is doing & how. (Management have to give a proper training for that)

hope this can keep the teamwork on his best way without getting the company effected & keep the company policy on the TOP priority.

thanks

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