What steps do you usually take when a guest is not willing to pay for the room or restaurant bill?

Restaurants Management Hotels Front Office Guest Satisfaction Guest Service

Question added by Gigi Pirtskhalava , Guest Service Manager , Radisson Blu Resort Sharjah
Date Posted: 2017/09/17

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1 Answers

by Imad Laine , Sales Executive , Axiom Telecom

First of all i ask the guest in a nice way why he refused to pay the bill and try to figure it out with him, if does not work and keep insisting for the same that time i have to inform my supervisor.

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