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In case of faced an angry attitude from customer what do you need to contain the situation?

Customer Satisfaction Customer Service Customer Focus Customer Service Management Customer Service Oriented
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Question added by Abdel Hamid Abdo , Customer service Manager , TMAS Realestate
Date Posted: 2017/10/30
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Kahwa Jackline
by Kahwa Jackline , waitress cum cashier , Hotel Africana

A customer is the person that we all need to buy our goods, So if he makes me ungry in any situation I have to calm down because if he reacts and I also react then all customers will live vacate my business just bcoz of one person ,so for me I respect cistomers

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