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What are the best ways to remain motivated while solving customers complaints?

Problem Solving self motivation Customer Service Skills
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Question added by Khawaja Muhammad Muneeb , Sales & Business Development , Hilti
Date Posted: 2017/11/02
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Queenet Atud
by Queenet Atud , Waitress , Ayaba hotel

I think it should be one putting his or her self in the customers position .

Sunil Sankaran Nair
by Sunil Sankaran Nair , Team Leader , Hapag Lloyd Global Services India

To have patience and let the customer speak his issues or problems and then to apologies for the inconvenience. Treat every complaints call as an opportunity to improve your performance score.  ;-)

Nabila Siddiqui

Two most important things for being motivated while solving customers complaints that is: 1- Calmness 2- Positive Attitude CALMNESS :Gives you to listen patiently and improves understanding ability. POSITIVE ATTITUDE: Gives you to work in a adverse condition.

Lintu Abraham
by Lintu Abraham , Site/Project Engineer , Servizzo Property maintenance pvt. ltd

The best way is by telling yourself that nothing is impossible for me and also that this is the time where i should give my best performance so that i would be noticed. This will create a confidence and will to solve any problem.

Kevin White
by Kevin White , Assistant Front Desk Manager

Remember its never personal - and every problem is a challenge to succeed 

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