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Does your quality policy include the framework for setting quality objectives?

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Question added by YUSUFF KHAN JAMAL MOHAMED , Product Support Representative , CATERPILLAR ASIA PTE LTD
Date Posted: 2017/11/07
Ahmad Alsayed
by Ahmad Alsayed , Corporate Performance Officer, Strategy and Planning , National Health Insurance Company-Daman

You must have Quality Objectives in your Quality Policy. Otherwise, you do not have objective to measure during your quality audit cycles.

YUSUFF KHAN JAMAL MOHAMED
by YUSUFF KHAN JAMAL MOHAMED , Product Support Representative , CATERPILLAR ASIA PTE LTD

“We set annual quality objectives and our performance is measured against them”.

“We have a five-year rolling business plan that includes quality objectives which are measured and reported on as part of our annual report”.