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What do you think is more important in negotiation management when you need to close; is it to be patient or aggressive? and why?

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Question added by Muneer A Malkawi , Sales And Marketing Manager , Advanced Ymamah for Medical Supplies
Date Posted: 2017/11/22
Nadjib RABAHI
by Nadjib RABAHI , Freelancer , My own account

It is more important, in a negotiation, to be patient than aggressive.

Always be patient to get results

I think you have to be firm rather than aggressive. The lack of firmness indicates a lack of rigor in the management of the negotiation and the proposed results. In addition, the customer who gets too easily something always has the impression of making a dupe market.

It is necessary:

Summarize the benefits accepted by the client, to reassure the client who must make the decision

Highlight the benefits of an immediate decision

Make as if the customer's decision was already taken by proposing an alternative (payment by check or levy ... etc)

Give last minute a new advantage to the customer to rush his decision to buy

Staying always smiling

Jai Harpalani
by Jai Harpalani , Managing Partner , AP Foodstuff

i think one needs to be persistent with patience. Aggression needs to be displayed in order to show that you are in control of this situation. But then again, the word aggression has many meanings. to me it would mean coming strong, being assertive and focused on what you have in mind and not deviating from it. i think it needs to be a blend of both because aggression without patience is pointless and one needs to be patient while negotiating.

TARIG BABIKER AL AMIN
by TARIG BABIKER AL AMIN , Head of Planning and Studies Unit , Sudanese Free Zones and Markets Co.

Thanks for invite .. I think you must be patient for future deals ... don't close negotiation - speacially in sales - aggressive , aggressive technique is use in deffernt felds

Deleted user
by Deleted user

Always be patient in closing negotiation. Always provide alternative, introduce other possibilities that will help in customer's decision. 

but in term of being aggressive if you know that the customer don't have any alternative- better educate the customer about the benefits and the advantages.

But in negotiation always remember to take it to a point of customer satisfaction, gaining trust and loyalty.

Deleted user
by Deleted user

As you go for the neotiation with Someone More Powerful than You

-Be Patient

-Put yourself in their shoes 

-Remember your own value

Mohamed Taha
by Mohamed Taha , مدير مبيعات , تراستك للحلول التكنولوجية

IN CLOSING THE DEAL U NEED TO BE PATIANT AT FIRST THEN GET SOME AGGRESSIVE IF HE REFUSE YOUR TERMS 

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