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I agree with Mr. Freddy Beijerling answer.
Regards
Thanks for the question. To maximise effectiveness and efficiency...
Tip 1. Feedback should be given very regularly. It should NOT wait until official performance reviews.
Tip 2. Feedback can (at at times should) be ONLY positive. If you hired and trained effectively ALL you employees do (some) good work.
Tip 3. Do not shy away from negative feedback when needed. Do do not have to be abbrasive in your delivery, but you MUST be prompt in providing the feedback.
Tip 4. It can help a lot to provide negative/constructive feedback in sandwich form. Commend something positive first (in a sincere manner). Clearly detail the negative, AND the remedy/expected change in performance. End with another sincere positive. Thus the negative becomes the 'filling' in the feedback sandwich.
Tip 5. Negative/constructive feedback should be given with a view to giving the employee a chance to improve, thus earning the opportunity to receive positive feedback for the change, and gaining the organisation improved productivity.
Tip 6. You should demonstrate not only how you give feedback in a timely and constructive manner, but you should show in your daily actions how to receive feedback and improve from it yourself.
I'd advise him to treat it as a friendly discussion, and not to let the ego of his position come in the way!
Perhaps he should seek feedback, write it down and thank his subordinate for the feedback. Also say that he would work on them!
Ask how he can make his job more enjoyable!