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With good approach and understanding, i will do my possible best to convince him or her to buy my product, because i really know much about my product and i know it will really satisfy his or her needs, so i will not speek about product i don't know much about its contents
YES
whY Not, ill tell the customer about other product but i prove that my one is right one for him
I will stop selling for movement and try to understand customer's need and speciality and build a relationship with him not only for selling the product but a prospect as well to customer's requirement with my potential
yes. But I will look further to understand his/her needs well before making any suggestion
Yes i will suggest other product that is good but also promote the goodness of my product
yes, i will suggest another product to my customer and explain to him/her the product discription.
Try in a smart way to check his / her needs for the product & start to highlight the unique selling proposition of your product.
Try to find an outlet to avoid talking about the competition directly unless you know by heart the difference & you are able to well explain highlighting the strengths of your product.
Good luck !
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