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What are the ways I can use to get customers' feedback on my products?

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Question added by Lina Samer , Digital Media Graphic Designer , iDirection
Date Posted: 2018/01/04
mohamed abd elfatah abd elghany arab arab
by mohamed abd elfatah abd elghany arab arab , باحث ميدانى , الجهاز المركزى للتعبئه العامه والاحصاء

You can make customers feel that they are your partners in product development and that their opinions will make a differenceBy constantly responding to their proposals, thanking them and implementing good and useful views of the companyAlso some awards, offers, discounts and gifts to more commentators on the product will be effective

one of the ways to get customers’ feedback you need to be close enough to them to get their opinions and you should be in touch with them as possible as you can.

Syed Tariq Qamar Ali
by Syed Tariq Qamar Ali , Administration Assistant

Leave a Survey card on a customer shopping bag and request them to let you know about your product.  How much they love it and their opinions and advices are welcome.

mina zine
by mina zine , claim's manager car's damages , MAAF INSURANCE COVEA

maintain customer relations and loyalty, send a small questionnaire quality by mail to get answers to contact them a few weeks later to follow the customer relationship

Ayman Farouk Abdel Dayem Elashwah
by Ayman Farouk Abdel Dayem Elashwah , HR & Administration Manager , BRO Petroleum Service Company

1- telephone survey.

2- customer questionnaire.

3- try -on product.

4- Customer - Group Reasearch.

George Kariuki
by George Kariuki , Cashier & Waiter , Blue Star Hotel

Nowadays, the best and instant feedback is online. Unlike the old newspapers days, internet has penetrated too much into the marketing strategies all around the world.

ايمن محمد عاطف محمد
by ايمن محمد عاطف محمد , Director of the control and regulation unit , ACOLID

Attractive advertising for these products

محمد راعي
by محمد راعي , ادارة المخزون , كازيون ماركت

Fell last imprisone , call , email , social media

Deleted user
by Deleted user

By making them feel they are important to you. You can request your customers to fill forms or any online system for feedbacks and suggestions as those feedbacks are gonna be used and taken positively. Keep rewards for the best feedbacks and use negative ones to improve your products.

Ehsan Banat
by Ehsan Banat , Sales Manager , Kuwait Paint Co.

Communication communication communication

A "Thank You" Letter is essential

Telling how valuable his / her opinion is to you

Direct questions will definitely lead you right 

Building rapport with your contacts is a key issue

Appealing to your customer

A Short & brief questionnaire of your own can help a lot; even if it was handwritten

Confirm that relevant answers / replies / feedback will result in effective changes and / or modification / rectification...etc. showing how important it is to hear back from them as reliable customers

 

Hemant Sharma
by Hemant Sharma , Executive Design , Indian Card Clothing Co. Ldt.

THERE ARE MANY WAYS OF GETTING COUSTOMER'S FEEDBACK SOME OF THEM I DISCUSSED NOW FIRSTLY PROVIDE DEDICATED FEEDBACK FORM ON YOUR SITE SECONDLY CALL YOUR CUSTOMERS REGULARLY AND IF POSSIBLE PROVIDE PROACTIVE LIVE CHAT SUPPORT MOREOVER USE EMAIL SURVEYS FOR NEW CUSTOMERS FUTHER YOU CAN CREAT AN ONLINE COMMUNITY FOR IT LAST BUT NOT LEAST ASK FEEDBACK IN RETURN FOR A PRIZE OR GIFT.

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