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Find out how to improve and develop your interpersonal skills including: Learn to Listen: Listening is not the same as hearing. Take time to listen carefully to what others are saying through both their verbal and non-verbal communication. Choose Your Words:Be aware of the words you are using when talking to others. Could you be misunderstood or confuse the issue? Practise clarity and learn to seek feedback to ensure your message has been understood. Understand Why Communication Fails :Communication is rarely perfect and can fail for a number of reasons. Learn about the various barriers to good communication so you can be aware of - and reduce the likelihood of - ineffective interpersonal communication and misunderstandings. Relax:When we are nervous we tend to talk more quickly and therefore less clearly. Being tense is also evident in our body language and other non-verbal communication. Instead, try to stay calm, make eye contact and smile. Clarify:Show an interest in the people you talk to.