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Exchange pleasantries, Be confident, Be polite, Be cheerful, Be attentive, Don't rush words, Always wear an enthusiastic smile.
Firm shake hand when greeting
Focused
Consistent
Have a divine smile on your face
Answer accurately the questions in short unless asking for different senarios to explain in different situation
Good eye contact
Talk about your strength
At the end, firm shake hands and say something nicely to let them remember to select you.
A good customer service agent requires excellent communication skills. They may deal with customers face to face, via written correspondence or, most frequently, by telephone.
Customer service is also increasingly being offered via live online chat or email queries.
A candidate must be able to deal with customers in a friendly and empathetic manner, but also try to stick to particular company protocols.
They will also usually need basic computer and data entry skills. It is also important to prepare effectively and make sure that you represent yourself in a professional manner. This can apply to everything from the way that you dress to the way that you speak during the interview.
You need to practices Q&A for the interview, which you can find at randstad website.
I hope my answer helps you ...
dont be so hars..a little bit kindness when appearance needed but be clarify the responsibility for what he or she applying for.because at the end you were talking the point of whatever busness had
