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What are the most important modules for customer service excellence training for workers?

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Question added by Lana Oudeh , PR Coordinator , Al Ghanem
Date Posted: 2018/02/12
Mahesh Deshmukh
by Mahesh Deshmukh , Manager , HR

Employee Engaement correlates to decreases in absenteeism, turnover, accidents, and defects, while it also correlates to increases customer service, productivity, sales, and profits.

Employees are just more engaged when their companies are growing, bonuses are big, and stock prices are climbing.

 

The emotional commitment one has to their organization and its goals—drives higher levels of Customer Service.

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