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1. Always respone to customer for his queries
2. Rank every customer on top
3. Give feeling to customer that you care him
smiling face and same day delivery of the vehilce with proper explantion of job carried out.
I dont believe customer satisfaction comes with any budget. Its simply the end feeling a customer derives from a product or service from a service point. The employee should have learned the skills and knowledge to archive customer satisfaction via trainings.
Generally a quick,fast and full focused attention customer service will lead to customer satisfaction. Customers love attention from first until
the end.loss of attentions makes a customer feel ignored but if you give full focus on the customer, satisfaction may be derived
