While making a sales call do you give customer chance to speak and involve him in discussion about the product or you avoid such customer and situation?

you should involve him in discussion, this way will bring more positive effect between you,the customer and the product.

how can you really attend to customer needs if you dont involve him and listen to exactly what he wants.

after all, sales are all about customer satisfaction.

satissfied customers are future prospect buyers.this is how you build rapport and relations