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What are the most important steps to conflict resolution?

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Question added by Salam Assi , Customer Service Officer , Etihad Bank
Date Posted: 2018/03/06
Ravindra B S
by Ravindra B S , HRM , QUESS CORP LIMITED

Give a chance to share the opinions of the both employee's regarding their problems and then analyse the problem then gave a suggetions to the problem in this time follow that law of the Nature.

First step - Get clarity on the conflict

Second step - Talk to the persons

Third step -Listen to the both side 

Fourth step - Gave a suggetion or solution to the problem

Thilini Bhagya
by Thilini Bhagya , Manager - Imports & Exports / Group Supply Chain , LAUGFS Holdings Limited

  • Clarify what the disagreement is. 
  • Establish a common goal for both parties. 
  • Discuss ways to meet the common goal. 
  • Determine the barriers to the common goal. 
  • Agree on the best way to resolve the conflict

Syed Tariq Qamar Ali
by Syed Tariq Qamar Ali , Administration Assistant

Any conflict can be resolved so nicely by talking to each other listen, understand and giving respect. It's all about staying down to earth and staying humble and haivng a positive attitude and staying optimistic is a change.

sumitra shrestha
by sumitra shrestha , sales associate , almana group

It depends on the type of conflict If the conflict between you and someone or if u r solving someone’s conflict. 1. you should know why the conflict started 2.dont take any reason so personally if u r in professional field 3.try to talk about the reason why it took the place to the conflict 4.Listen to each other thought on the cause of conflict At the end if you get to know the details about the conflict(two sides thought),it will solve by each other understanding

ايمن محمد عاطف محمد
by ايمن محمد عاطف محمد , Director of the control and regulation unit , ACOLID

Step 1: Identify the source of the conflict.

Step 2: Request solutions

 Step 3: Identify solutions both disputants can support

 

Sherif Shabaan
by Sherif Shabaan , Green Riyadh.. Site Civil Engineer , Al Fahd Company

Negotiation and knowledge of the real causes of conflict

Mamoun elbaghir abdalla mhamad Eltayeb
by Mamoun elbaghir abdalla mhamad Eltayeb , Insurance agent / Producer , Albaraka Insurance Company

Thankig you, I agree all above mentioned answers which, I think to agreater extend helpfui and useful .

Regards

Arjun K S
by Arjun K S , Operation Executive , JRJ VENTURES

First of all identify the cause of conflict and then try to resolve the conflict by talking to both the parties also try to understand the parties about the cause of conflict and fix the problem with a nutral solution

  1. Identify the source of the dispute
  2. Consider what caused the accident
  3. Request solutions
  4. Identify solutions that can be supported by the contestants
  5. the agreement.

Craig Brookstein
by Craig Brookstein , Retail Operation Manager , Pro Sports International

Don't take sides. Be a mediator and not a dictator. Both parties must enter with the knowing there is a solution and the issue/issues will be resolved. Must be a Win-Win for all for the business to move ahead and have working relationships and good work environments. Both staffs must give solutions to the issue/issues. Make sure that all the required with regards to the issue/issues is collected so that this can be dealt with once. Sometimes these conflicts depending on the level they at can take one or tow meeting so that both parties have the right to present the problems. Listen communicate and advise and take a discussion at the end.

سلطان العنزي
by سلطان العنزي , مشرف تأمين سيارات , شركه التأمين العربيه التعاونيه

Be readyIdentify and clarify all possible solutionsAgree to solveAppeal to court