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Each unit- department's manager should solve its problem by himself. unless this problem overstep his scope of responsibility
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For the employer, the thing that he thinks is different in terms of the management of listening to the concerns of the branches that make up the company; and it is the process of good control in this type of proposition it is advisable to adhere to the separation between the branches of the institution and to limit the problems of each department alone.
The best way is to be resolved by departments by them as per given COC and authorities, One levean be used aswell for some certain critical issues.
Thanks for invitation,
It depends on the type of problem itself, as most of problems are need cooperation and coordination between two or more of the organization departments in order to be correctly solved.
Thank you for the invitation.
As Karl Popper, one of the most influential 20th century philosophers of science, once eloquently stated, “All life is problem solving.” I’ve often contended that the best leaders are the best problem solvers. They have the patience to step back and see the problem at-hand through broadened observation; circular vision. They see around, beneath and beyond the problem itself. They see well-beyond the obvious. The most effective leaders approach problems through a lens of opportunity.
Problems that are linked or consequetive in nature should be solved together and problems not linked can be solved one by one.
Leaders who lack this wisdom approach problems with linear vision – thus only seeing the problem that lies directly in front of them and blocking the possibilities that lie within the problem. As such, they never see the totality of what the problem represents; that it can actually serve as an enabler to improve existing best practices, protocols and standard operating procedures for growing and competing in the marketplace. They never realize that, in the end, all problems are the same – just packaged differently.
A leader must never view a problem as a distraction, but rather as a strategic enabler for continuous improvement and opportunities previously unseen.
Whether you are a leader for a large corporation or a small business owner, here are the four most effective ways to solve problems.
1. Transparent Communication
Problem solving requires transparent communication where everyone’s concerns and points of view are freely expressed. I’ve seen one too many times how difficult it is to get to the root of the matter in a timely manner when people do not speak-up.
Yes, communication is a fundamental necessity. That is why when those involved in the problem would rather not express themselves – fearing they may threaten their job and/or expose their own or someone else’s wrong-doing – the problem solving process becomes a treasure hunt. Effective communication towards problem solving happens because of a leader’s ability to facilitate an open dialogue between people who trust her intentions and feel that they are in a safe environment to share why they believe the problem happened as well as specific solutions.
2. Break Down Silos
Transparent communication requires you to break down silos and enable a boundary-less organization whose culture is focused on the betterment of a healthier whole. Unnecessary silos invite hidden agendas rather than welcome efficient cross-functional collaboration and problem solving.
Organizational silos are the root cause of most workplace problems and are why many of them never get resolved. This is why today’s new workplace must embrace an entrepreneurial spirit where employees can freely navigate and cross-collaborate to connect the problem solving dots; where everyone can be a passionate explorer who knows their own workplace dot and its intersections. When you know your workplace dot, you have a much greater sense of your sphere of influence. This is almost impossible to gauge when you operate in silos that potentially keep you from having any influence at all.
In a workplace where silos exist, problem solving is more difficult because you are more likely dealing with self-promoters – rather than team players fostered by a cross functional environment..
3. Open-minded People
Breaking down silos and communication barriers requires people to be open-minded. In the end, problem solving is about people working together to make the organization and the people it serves better. Therefore, if you are stuck working with people that are closed-minded, effective problem solving becomes a long and winding road of misery.
There are many people in the workplace that enjoy creating unnecessary chaos so that their inefficiencies are never exposed. These are the types of people (loafers and leeches) that make it difficult for problems to get solved because they slow the process down while trying to make themselves look more important. Discover the lifters and high-potential leaders within the organization and you will see examples of the benefits of being open-minded and how this eventually leads to more innovation and initiative.
Open-minded people see beyond the obvious details before them and view risk as their best friend. They tackle problems head-on and get on with the business of driving growth and innovation. Close-minded employees turn things around to make it more about themselves and less about what is required to convert a problem into a new opportunity.
With this explanation in mind, carefully observe the actions of others the next time you are dealt a real problem.
4. A Solid Foundational Strategy
Without strategy, change is merely substitution, not evolution. A solid strategy must be implemented in order to solve any problem. Many leaders attempt to dissect a problem rather than identify the strategy for change that lies within the problem itself.
Effective leaders that are comfortable with problem solving always know how to gather the right people, resources, budget and knowledge from past experiences. They inspire people to lift their game by making the problem solving process highly collaborative; for them, it’s an opportunity to bring people closer together. I’ve always believed that you don’t know the true potential and character of a person until you see the way they solve problems.
Effective leaders connect the dots and map-out a realistic plan of action in advance. They have a strategy that serves as the foundation for how the problem will be approached and managed. They anticipate the unexpected and utilize the strengths of their people to assure the strategy leads to a sustainable solution.
Never shoot from the hip when problem solving. Avoid guessing. Take enough time to step back and assess the situation and the opportunities that each problem represents. Make the problem solving process more efficient by recognizing that each problem has its own nuances that may require a distinct strategy towards a viable resolution.
You know that you have great leadership in your organization when problem solving becomes a seamless process that enables the people and the organization to grow and get better. If problem solving creates chaos, you may have a serious leadership deficiency.
Problem solving is the greatest enabler for growth and opportunity. This is why they say failure serves as the greatest lesson in business and in life. Be the leader that shows maturity, acts courageously, and requires accountability. Applying each of these lessons can help you become a master problem solver. Each experience teaches us all new things. Embrace problem solving and the many unseen treasures it represents.
IS BETTER TO BE SOLVED IN ONE LEVEL WERE ALL THE UNIT HEAD ARE INVOLVED TO AVIODE BADE DECISION MAKING AND POLICY THAT WILL AFFECT ALL UNIT. FOR WERE ONE UNIT IS AFFECTED OTHER WILL LATER JOIN SUIT.
it is advisable to use both with regard to various variables such as the sector of work, number of workers needed, experience, time factor etc. each method has its advantages and disadvantages so as a manager you need to identify the first the reason for the recruitment then you would be able to choose which method is more appropriate for you to use.
