A guest enter hotel,and he has book room online. Unfortunately, the room had given to other customer.if you her this position. What will you do?

Question added by Bello Rotimi Williams , housekeeping /kitchen , royal catering llc
Date Posted: 2018/05/24

Upvote (0) Views (1) Followers (1) Answers (1) Report Question

Write an Answer
Register now or log in to answer.

1 Answers

by Bello Rotimi Williams , housekeeping /kitchen , royal catering llc

I give an apology for the inconvinence, and ask him or her to chose from the avaliable.but ,if he insist on that particular room.will call the supervisor to interven.

Upvote (0)

Downvote Reply () Report

More Questions Like This

Very nice question I was asked today: What is the sequencing in Room Check for Guest Service?
Top Answer: ANY OF THOSE BEFORE THE GUEST ENTER IN THE ROOM SHOULD BE CHECK OR SURVEY FIRST IF IT'S EVERYTHING ALRIGH ... See More

Answers (1)
Still don't understand the saudi customers question: what's the best you have? know what they mean?
Top Answer: <p>The way you have replied is nice, but still you need to continue by asking him below question. B ... See More

Answers (5)
What can you do if you have booked a room for a guest in hotel,made payment and got a voucher and when the guest arrived the hotel, he sold his room and we don't have free capacity for guest ?
Top Answer: Follow hotel's protocol, with Moevenpick you have to book the guest in a nearest hotel with the same cate ... See More

Answers (1)
By the mistake of hotel reception system Guest relation Officer had entered to the room of honeymooners to check the amenities after their arrival.
Top Answer: Mistake is not mistake unless repeated, one can only seek excuse... See More

Answers (2)

Products By Bayt.com

Use Our Mobile App

Start networking and exchanging professional insights

A guest enter hotel,and he has book room online. Unfortunately, the room had given to other customer.if you her this position. What will you do?

Popular Searches

More Questions Like This