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The customer has reviewed the deliverables of a project and finds that they are acceptable, and must now communicate that acceptance to the ?

project manager. Which form of communication is appropriate? A. Formal verbal B. Informal verbal C. Formal written D. Informal written

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Question added by Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.
Date Posted: 2018/06/19
Chukwuma Anyanwu
by Chukwuma Anyanwu , Planning Engineer (Lead) , Saipem Contracting Limited

C. Formal written is the obvious answer.

Muhammad Farooq
by Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.

Answer: CExplanation: Once your project team is done with the work, it's time to check the deliverables against the scope statement, WBS and scope management plan. If your deliverables have everything in those documents, then they should be acceptable to stakeholders. When all of the deliverables in the scope are done to their satisfaction, then you're done with the project! What comes next? Formal acceptance, which means you have written confirmation from the stakeholders that the deliverables match the requirements and the project management plan. Since this communication is a project document, it's formal written communication.

Abdulwaheed Oluwasegun Sunmonu
by Abdulwaheed Oluwasegun Sunmonu , Data collection, Sales/Marketing Agent , KasiInsight

The form of communication that is acceptable is a formal written communication.

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