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Tom is the project manager on a construction project. Midway through his project, he realizes that there's a problem with the lumber they've ?

been using in a few rooms and they're going to have to tear down some of the work they've done and rebuild. One of his team members suggests that the defect isn't bad enough to cause all of that re-work. Tom says that he's worked on a project that made this same mistake before and they ended up having to redo the work when inspectors looked at the house. He convinces the team member that it's probably better to fix it now than later. What kind of power is he using to make the decision? A. Reward B. Referent C. Expert D. Legitimate

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Question added by Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.
Date Posted: 2018/07/18
Arun Kumar Balaraman
by Arun Kumar Balaraman , Mott MacDonald India Private Limited

I believe he has used C. Expert power to make the decision which he would have gained from his previous experiences.

Ruslan Nurmanov
by Ruslan Nurmanov , Senior Energy Expert , SMEC International

Agree. Since hу is already been in such situation and have the experience to break the situation I would say he used the expert power.

Muhammad Farooq
by Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.

Answer: C

Explanation: Tom is using expert power. Since he's been through this problem before, his team is more likely to accept his authority. Expert power is the best form of power to use when making project decisions. The team will respect decisions that are based on experience and expertise

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