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Is it usually charged for order cancellation?

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Question added by Tamara Ali , Sales Manager , Al Noor Systems for IT Solutions
Date Posted: 2018/09/06
Mohammed Saeed
by Mohammed Saeed , CSD Project Manager , Makshaff Co (Multi-Business Co)

This depends on the quality and type of service provided to the client, which is specified in the company policy for the quality and nature of the service, such as airlines, some banking services, loans and services, including the need to pay administrative fees in advance

 

Mohan Alphonse  Vemugshan
by Mohan Alphonse Vemugshan , Assistant Manager , Logistics

Mostly It's based on the stage of the order processing while making the cancellation and in the nature of the company policy. 

If the order based on order to stock and has started to make the production or stock has left the supplier warehouse or if it has started to generate a cost then there will be a charge cover the cost.

Simply if the cancellation is not generating any cost to the supplier and only ends in the documents or system they will exempt the chargers. But some companies never accept the cancellation all based on PR with the suppliers.  

Deleted user
by Deleted user

some times YES and sometimes NO.you are not charged for example food and beverages ordered in hotels and restaurant if you cancel your order you wont be charged.and your charged for a certain % of the total cost or price for example cancelling an order(air ticket,railway ticket,bank LC,movie tickets,back charge of a broken contractual agrrement etc. )

Deleted user
by Deleted user

Thanks for invite Mrs.Tamara -

Sometimes the companies do that such as airline tickets - Other don't do that because they don't want to lose any customers !!! 

Its mean if the cancellation cost  some part of money !

AS their instruction from their department [M.O] !!! 

Best regards .

 

Maged Mostafa
by Maged Mostafa , Decoration Assistant Manager / Graphic designer , Carrefour Egypt - MAF Group

No and it's depond on product case.

Hi

Hope fully fine and happy

for the promotion of bussines and the strong relationship the customer naver charged as own mind   ignor , if its not possible that havena big loss sattled the mater with the clients aproval  / choice not force as your mind set-up.

Thanks 

melanie basuel
by melanie basuel , inspector coordinator , applus velosi

it depends on the order, if it is food or consumables yes, how ever if it is electronics or something that cannot be spoil or expire, no need for extra charge, for hotel reservations, there is a certain period of cancellation that you are being charged

milind shrotri
by milind shrotri , QUALITY CONTROL INSPECTOR , SAMSUNG SAUDI ARABIA LIMITED, DAMMAM

YES. THERE ARE CANCELLATION CHARGES. THAT ALL WILL BE DECIDED AT THE TIME OF MOU.

Charbel Khalil
by Charbel Khalil , instructor , Q8moto Academy

Once there is cost applied, a charge for cancelation is fair enough

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