Start networking and exchanging professional insights

Register now or log in to join your professional community.

Follow

How can we level up further to customer relationship management in outsourcing?

user-image
Question added by Gabriel Vincent Allan Andres Adona , Call Center Agent
Date Posted: 2018/09/24
Muhammad Al-Sharu
by Muhammad Al-Sharu , Manager , OnTime Group

It's an easy question to answer!

Take facebook as an example; they maintain a huge worldwide database to be sold later without losing any advantage of their database.

 

The answer is to maintain a database with the maximum information you may get from them, and reuse that database to another customer later on.

More Questions Like This