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What are the best platforms can be used in managing the customer's data?

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Question added by Lana Oudeh , PR Coordinator , Al Ghanem
Date Posted: 2018/10/31
Maram Irsheid
by Maram Irsheid , Social Media Specialist , Revton

The best would be CRM and cloud services; to manage them well plus to help in reporting. 

Deleted user
by Deleted user

Traditionally, MS excel, word and emails

Today, Dynamics and/or Zoho (CRM), ticketing systems and cloud solutions (B2B) mostly used in MNEs and SMEs

tamer saad Youssef Alsabry
by tamer saad Youssef Alsabry , Head Of Marketing And Sales , Turquoise Bay developments

in my point of view CRM is a good platform, also the new trend that called cloud services when it comes to B2B business 

Ala'a Ghaddaf
by Ala'a Ghaddaf , Operations Manager , Scientific Library

Hey,

To me there's many platforms that can get me the same result, the best here to follow the one that can be combined with the company system.

Adobe Audience is very good, also ZOHO CRM. Some company develop a full System for all department and this is the best way.

Thank You

Olaonipekun Paul Lamuren
by Olaonipekun Paul Lamuren , Cook , Ceelams Enterprise

Hello, there are various data management platforms (DMP) that can be used to manage customer data. Each one has its upside and downside. I will name a few of them here and you can do further research on them. 

1)Relay42

2)The Adex DMP

3)Nielsen

4)Adobe Audience Manager

5)Mapp DMP

6)Salesforce DMP

These are just a few out of the many DMP's available out there. Once again you can do further research in other to decide which one will serve you better. Thank you.

أنس العقيل
by أنس العقيل , Web Software Engineer , Leaders solutions

there is a lot of customers data managing platforms, and I prefer to get the platform which can serve my business by managing my customers data and can be integrated to another systems and apps to make all advertising ways at the right way in correct place and solve customers issues and save the employee time to get the best performance in all employee duty hours like (ZOHO CRM). 

the best scenario if you have a good capital to develop your own CRM from scratch that achieves all your needs, then do it.

 

Fowzan Tabbakh
by Fowzan Tabbakh , Senior General Manager – Guest Care Center Div. , AbdulLatif Jameel Co.

Oracle Siebel CRM is one of the best platforms that can be used to store & manage customers database.

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