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A. ...special causes of process variations which should be investigated to avoid type1 errors. B. ...the minority of causes, which create the majority of problems and delays. C. ...the standard deviation of process variation which should not be investigated. D. ...causes which create a repeating and often seasonal pattern of problems.
This diagram helps you segregate the problems and their causes. It helps you focus on solving the few causes which are generating the maximum amount of problems. It shows you the problems to focus and get the greatest improvement.
B. ...the minority of causes, which create the majority of problems and delays.