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marketing , public relations , sales
Public relation relates to build favorable relationship with the organisation key's to the public and various stakeholders whereas marketing relates to promoting and selling organisation good and services with advertisement and different researches of market.
Public relations is an art of dealing with different kinds of people openly to achieve a particular objective while marketing is focused on building a particular brand or a product to the awareness and acceptance of the public.
Marketing is a system that employs the principle of public relations to relate and communicate to the people the usefulness of a particular brand for the sole purpose of making profit after sales.
Whereas public relations is about selling the company or brand through positively managing the communication channels between a company and its stakeholders. Overall, marketing activities are trying to achieve direct revenue, while PR is trying to drive a positive reputation through an effective PR strategy.
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applying CRM is the difference between the tow