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Closed-ended questions are those which can be answered by a simple "yes" or "no," while open-ended questions are those which require more thought and more than a simple one-word answer.
Give a customer a type of questiones that ended by yes or now
its a broad question,that 2 thing only i can answer YES or NO.
reply to closed ended questions can be yes or no
open ended questions require more discussions and explanations
The answewer of these questions must be YES or NO.
A closed question is a question of a questionnaire for which the interviewee is offered a choice among pre-established answers. The closed question may be single choice or multiple choice.
Questiones, which can be answered by a simple "YES" or "NO"
those questions that could be answered by yess or no
Close-ended questions are simple questions that can be answered with a one-word "yes" or "no".
It means you just have 2 items for answering " Yes / No "