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What is the internal communication strategy?

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Question added by Ashraf Alsinglawi , Medical Supply Chain Planner , International Committee of the Red Cross
Date Posted: 2013/10/27
Zafar Iqbal
by Zafar Iqbal , Teacher (Pak Studies) Subject Specialist , Home Tutor

It should be according to the Organo gram of the Organization where the hierarcy of the organization is defined and everybody know to whom they have to report and what role they have to perform in the organization.

Rehan Qureshi
by Rehan Qureshi , Financial Consultant , Self Employeed

How to create an internal comms strategy from scratch Imagine you are entering a company that doesn’t have an internal communication strategy. Where do you begin? These seven areas are a good starting point and once you build up a picture of your company using this checklist, it will help you create the strategy that’s the most appropriate for your organization.

Here are seven starting points:

  • Structure
  • Culture
  • Management style
  • Power sources
  • Change
  • Sense making
  • Individual differences

Structurewhat is the structure of the company? Organizational charts can help provide an overview and give you clues. A key source of research to investigate structures and help you identify what your company is can be found in Professor Henry Mintzberg’s research which defines organizations into categories.

Why is this important?The structure of a company impacts internal communication as it determines whether the company is best suited for formalized and hierarchical communication or whether it has an open atmosphere. Rachel’s Tip: You can gain insight into structure by reviewing employee survey results to see whether employees think different departments communicate well with each other.

Communication strategy expert 

Fazlul Hoque
by Fazlul Hoque , Assistant Director , DoF,GoB

An organization's productivity is increased with effective communication strategies. It states what the company expects from the employees, and what the top management will be doing in return. It provides people with a specific direction that they can work towards, principles that they need to stick to, and clearly defines the processes required for accomplishing the job.

Every business has to spend time, money and effort on effective communication strategies toward their employees, whether when launching a new management system for performance, a new program for payment, or just to share the company's values and mission.

In other words, communication strategies are about the alignment of communication with the goals of the business. Companies do not have a face, but they do have an image, which they need to maintain by consistently delivering to their customers. A company's employees are the means by which its services and products are actually delivered; therefore, it is vital for employees to know what the company wants to achieve. It is necessary for them to be aware of what they need to accomplish - in terms of both the brand image of the company and goals.

 

In addition, a good communication strategy is not just about addressing employees. Guidance should be provided to the people who are responsible for the implementation, along with tips which they can use in sharing the message. It should be focused on all the levels of the company - from the top to the bottom.

Menerva Melad
by Menerva Melad , Account Executive, Key Accounts , Graphic Home Company

-- Email to a friend

A hilarious video on internal marketing strategies. I always joke with people that a mechanic fixes his car last… I suppose the marketer often forgets to position their products and services internally before putting the word out!

Read more: What's your Internal Communication Strategy? | Marketing Technology Blog http://www.marketingtechblog.com/internal-communication-strategy/#ixzz2j9qGPgMq Under Creative Commons License: Attribution Follow us: @mktgtechblog on Twitter | marketingtechnology on Facebook

Arash Lajevardi
by Arash Lajevardi , National Sales And Marketing Manager , Bastan group

based to the company size it will be different ,

but i think the best way of good work and good results is communication and envloved people that work together ,

and managers should play key rules to manage organizational behavior and communication ,

Dino Reggie Bajan Moises
by Dino Reggie Bajan Moises , Cost Controller , TECHNIP KSA (Saudi Aramco-Total Oil Refining & Petrochemical Project) PKG-5A

There are two sides to strategy in internal communications. In the first instance there is the organization's strategy — what it hopes to achieve and how it plans to go about achieving it. That strategy will be supported and, to some extent, delivered through effective internal communications.

In this context internal communication can help on several different levels:

  • Tell: simply informing people of the direction, non-negotiable
  • Sell: anticipating some form of backlash, requiring some persuasion
  • Consult: seeking specific areas of input to the decision-making process
  • Involve: seeking varying degrees of involvement and co-creation

Secondly, and more importantly, internal communications needs a strategy of its own. It should be positioned more than a simple plan of tactical interventions in support of business activities. The strategy should consider the following:

  • Market: What does the organization know about its audiences' needs? How should its audiences be segmented?
  • Message: What is it the organization's message is trying to achieve? In what tone should it be conveyed?
  • Media: Which channels work best for the different audience segments? How will it maximize reach and cut-through? Are there clear editorial guidelines for each?
  • Measurement: Are there clearly defined success criteria? What are the leading and lagging measures? As well as informing all of the other three M's, it should be used to demonstrate value and measures of performance (ROI, message penetration, hit rates, quality of feedback, etc.)

     The strategy will inform the best way to organize effective communications.

Muhammad Asam
by Muhammad Asam , Administrator , Pertemps

Internal Communication strategy means how an organisation communicate within the organisation where day-to-day operations are being performed. Who should be responding to whom and when. Usually front line managers are responsible for internal communication with employees and management. ''You can search more about it on wikipedia or some search engine.''...;)

Mohammed Salim Allana
by Mohammed Salim Allana , Compliance and Assurance Manager , United Arab Bank

Internal communication policy and strategy should be explicit, clear and transparent.

It should be either managed by HR or Corporate Affairs, communication dept, It should be centralised and to be managed through Intranet channels (only access to internal staff) . One point of all information access platform.

Deleted user
by Deleted user

Mr. Ashraf:

Greetings .... question did not understand its meaning so much please clarify what is meant because I am interested in the quality of that ask you what it contains great meaning and usefulness .. Please clarification You all thanks ..

 

Mohamed Gomaa, EMBA
by Mohamed Gomaa, EMBA , Senior Sales Manager , Arada

Internal Communication – also known as Employee Communication – is at its most basic, facilitating strategic connections and conversations within the organization. This communication takes place between leaders, managers and employees – or peer-to-peer, from leader-to-leader or employee-to-employee,

According to my judgement, IC strategy is developed in order to increase the effectivenes of communication within an organization. There are two strategies as mentioned here already. Hope this helps and hope all is well. Thank you.

 

Nitin

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