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In your opinion, what is the best method of providing feedback, whether positive or negative, to employees??

Would a direct approach be the right choice?? Or would you rather take a certain approach towards addressing issues such as feedback??

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Question added by Ali Mohammad , ME Regional Recruitment Officer , Price Waterhouse Coopers (PwC)
Date Posted: 2013/10/27
Zafar Iqbal
by Zafar Iqbal , Teacher (Pak Studies) Subject Specialist , Home Tutor

In my opinion I would go for the direct approach and would like to add when going through the direct approach it should be communicate to the employees in a very positive way so that, employees would be able to take it positive and would be able to fix the issues according to the requirement of company they work for.

Muhammad Asam
by Muhammad Asam , Administrator , Pertemps

Stand between them  and brief on start of every new day. Start with previous day and usually appreciate them either it was good or not. Don't blame anyone for failure and dont point out anybody. Then tell them about the tasks of going day and importance of teamwork plus communication. Tell your expectations of the day and wish them good day. Small words of appreciation make big difference.  

Danny Gerardus Hendrika Duijzings
by Danny Gerardus Hendrika Duijzings , Physiotherapist , Zayed Higher Organization/ Herola BV

I would take a direct approach, with positive outcome for the employees, s o that they are able to fix their mistakes. If I was the manager of the employee, I would tell him or her waht he or she did wrong, what the consequences are of  their mistakes and how I feel because of these consequences. The tone should by all means be polite. Via this method you'll let the employee understand what and how. For exmaple: You did not work well enough together, because of that your product lacks quality. Because of this I am very dissapointed.

Kazi Anwar ul Islam Anwar
by Kazi Anwar ul Islam Anwar , Director, HR, Training & Administration , Nitol Niloy Group (NNG)

In my opinion, the very effective method is the direct method to appraise the individual's about his/her positive/ negative aspects. In this method it is easier to convince the individual to improve upon where to focus is to be given more and also, the individuals may express their views directly.

Sravani Jonnalagadda
by Sravani Jonnalagadda

create a safe environment make sure both you and your employee have enough time to speak together

محمد صالح بن جحلان
by محمد صالح بن جحلان , إدارة العلاقات الحكومية والميناء , مؤسسة إنجاز الفنار للمقاولات والتشغيل والصيانة

Better to take a certain approach to address issues such as reactions

In my opinion, the best method of providing feedback to employees involves a balanced and structured approach: Be Specific and Clear: Whether positive or negative, feedback should be clear and specific. Highlight particular actions or behaviors, and provide concrete examples to ensure the employee understands what is being addressed. Be Constructive and Actionable: For negative feedback, focus on providing actionable advice for improvement rather than just pointing out flaws. This helps employees understand how to make meaningful changes. Balance Positive and Negative Feedback: Start with positive feedback to acknowledge strengths and achievements, which helps in making the employee more receptive to constructive criticism. Follow up with areas for improvement and end on a positive note to maintain motivation and engagement. Maintain Empathy and Respect: Deliver feedback with empathy and respect, ensuring that your tone is supportive and aimed at helping the employee grow. Avoid personal criticisms and focus on behaviors and outcomes.

Mohammad Hussain Binyameen
by Mohammad Hussain Binyameen , BOILAR ATTANDENT , ZIL LIMITED

by practical show and then prouf you we are did it

Andries Kamanga
by Andries Kamanga , Diesel Mechanic , Putco

By writing a formal email

1. **Regular Check-ins**: Schedule regular one-on-one meetings with employees to provide feedback. These meetings can be weekly, bi-weekly, or monthly, depending on the needs of the employee and the nature of their work. Use this time to discuss both positive achievements and areas for improvement. 2. **Specificity**: Whether giving positive or negative feedback, be specific and detailed. Provide examples to illustrate your points and make the feedback more actionable. 3. **Balanced Approach**: Strike a balance between positive feedback and constructive criticism. Recognize and celebrate successes while also addressing areas where improvement is needed. 4. **Timeliness**: Provide feedback in a timely manner, ideally soon after the observed behavior or performance. This helps reinforce positive behaviors and allows employees to course-correct if needed. 5. **Two-Way Communication**: Encourage open dialogue and two-way communication during feedback sessions. Allow employees to ask questions, share their perspective, and provide input on their own development. 6. **Strengths-Based Feedback**: When giving feedback, leverage employees' strengths and accomplishments as a foundation for improvement. Help them build on what they're already doing well. 7. **Constructive Criticism**: When delivering negative feedback, focus on providing constructive criticism rather than simply pointing out flaws. Offer actionable suggestions for improvement and support to help employees address challenges. 8. **Feedback Sandwich**: This approach involves sandwiching negative feedback between two layers of positive feedback. Start with praise or recognition, then provide constructive criticism, and end on an encouraging note. 9. **Goal Setting**: Collaboratively set goals with employees based on the feedback provided. Work together to establish clear objectives and action plans for improvement. 10. **Follow-Up**: Follow up on feedback given in previous sessions to track progress and provide ongoing support. Offer additional guidance or resources as needed to help employees succeed.

Mohamed Eisa Hussein Musa
by Mohamed Eisa Hussein Musa , Operation Geologist , Petro-energgy E&P Co.Ltd

Be specific and clear: Provide detailed examples and explanations to ensure understanding. Focus on behavior, not personality: Address actions or performance, not personal traits. Use the sandwich approach: Start with positive feedback, give constructive criticism, and end with encouragement.

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