Tell me about your customer reward plans? What has worked and what hasn't?

CUSTOMER SATISFACTION  is very important so the business will grow and they will come back anytime

but in what ways?

1. Give what they need

2.Let them feel that they're always welcome to the business

2.Letd relations to them(always smile and treat them politely)

remember: Customer is always right :)

Never fight with them.

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As a customer, I have enjoyed certain loyalty reward, it worked when i reached the qualification level. The loyalty card becomes ineffective when not in use, lack of business generation.

The most rewarding plan is the continuous sale/discounted offer that company is providing as this triggers continuous sales, repeat customers and additionally increase of loyal customers.

Etre sure de ce que tu dis et faire un geste commercial s'il y a un gène occasionnée.

To reward customers according to amount spent.Also according to results achieved and compliance.

Using the triple A method, AAA : Acknowledge, Apologize, Act.

Understanding the problem is key to find a solution to reward the customer.

Not knowing your part of the job makes it difficult to do so.

offering discounts,thanking them

Rewarding your customers can be  either through sales or after sales service . I see rewarding via after sales services is more effective and fruitful as we have many opportunities of rewarding and special services after sales .

More Points Per Purchase Makes Customers Feel Special.(always working)

Customer focus and customer support

A customer reward plan can be a means of appreciating the customers for patriotism and service enjoyed. This reward can come in form of gifts such as greetings cards, souvenirs ( e.g books, pen, caps, t- shirts, bracelets and fliers) in which the organization logo would be design on it and it will also serve as means of advertising to the general public about the store while more customers could come in as they might want to be benefited from those gifts.

A customer rewarding plan is an initiative to suprise and delight your customer with gifts such as gift card, coupon, vouchers and even products.it's also another way of telling your customers thank you for your loyalty.

It has worked for me because it help to retain customers,

increase sales and revenu,

you get direct referral and it help to build trust in your brand.

It also gives you a stable customer relationship and price intensitivity.

In some cases, it has not work beause of distraction from other companies.customers are expose to many sales representative who also persued with different produsts .

also, customer complain about the procedures of collecting the loyalty incentives.  that the rewards can only be collected with difficulties.

Th promise reward proves to be of little value.

firms do not keep thheir promise because there is always indaquate supply of products advertised.