Start networking and exchanging professional insights

Register now or log in to join your professional community.

Follow

What is the relationship between internal & external customer service?

user-image
Question added by Lana Oudeh , PR Coordinator , Al Ghanem
Date Posted: 2019/01/24
Godfrey Banda
by Godfrey Banda , Acting Chief Engineer , University of Zambia

Satisfied internal customers are a benchmark of how effective external customer service is. Effective internal customer service generates motivation and loyalty which are key to external customer service.

Mizanur  Rahman
by Mizanur Rahman , Sales Supervisor , SAS

Internal and external customer all service should be CS100%

Internal Customer Service: It is the connection between the employees working in the company aimed at providing assistance among them and relying on some of the external ones: they are the most widespread and are responding to the related inquiry between the external customers who are connected to the company with continuous service

More Questions Like This