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7-What is your biggest achievement-? 8-What are you doing if a customer has a problem and you don't know the answer?

Customer Service Customer Analytics Human Resources التوظيف HR Management
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Question added by Shehab Brakat
Date Posted: 2019/03/23
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by Deleted user

  • REFLECT - tell the customer that you need to take some time to inform him/her ACCURATE answer.
  • PROMISE - inform the customer that you will come back to him on SPECIFIC time.
  • .....DO THE ABOVE.

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