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You need to carefully attend the customer, while rubbing on the shoulder of the visitor, dreaming that he could be a better client in the future!
In sum
Customer wants service or commodity
The guest wants to see you
In Short Customer is for life whereas Guest is for one time..
customer is the king of any product. without cusomer we cant attaind the goal of an organisation and to provide them better customer service,
but the guest is the well wisher or professionals into the organisation if there to hold meeting, or any other companies representative and all.