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Yes indeed it is important to remember customer's name as it will serve tremendous benefit to the small retail business growth when the customers feel very remembered and attached.
to certain extent, the answer is YES...to boast our sales, as customer likes to be remembered always in their own way by calling their names almost. they like to come back and gives us business regularly. it can be achieved thru proper memory skills & training., as nobody wd like to lose their potential customers.
Yes It is important, It shows your customer cares,
YES , BECAUSE TO HELP IN THE COMPANY A GOOD IMPRESSION AND THE CUSTOMER FEEL IMPORTANT WITH THIS COMPANY.