Why Sales person calls for an appointment & buyer says he will call back, which he never does ?

This is just a common human behavior.
Being the sales person you not the only one selling something.
buyers receives many calls every day and meet many sales person on daily basis.
its not possible for a buyer to remember each and every sales person.
so if there is any need the buyer will call only to those sales persons who really impressed him during the call conversation or personal meeting.
So if the the sales person is expecting the call back he need to understand what impact he left on buyer.

the reason is that we have a common belief that salesmen are trying to empty our pockets by selling us items that we donot need.

a new approache to successfull sales cold calling is that you must research your prospect buyer before calling or attempting to go.

you must find a need for your customer in your product or service and address it.

he must feel and understand that he really needs your services.

dont tell him i am calling to sell you something,never.

always tell him i am calling to get10 minutes of your time to understand how can we serve you and solve your problems,tell him its free consultation service and you dont have to pay anything.just10 minutes and we will help you solve existing problems.

once you get there he is ready to tell you everything about his needs and only then you can jump ,build your relationship with him,and you will get sales

Why Sales person calls for an appointment & buyer says he will call back, which he never does ? Calvin Coolidge,30th President of the United States declared: “ Nothing in this world can take the place of persistence.
Talent will not; nothing is more common than unsuccessful people with talent.
Genius will not; unrewarded genius is almost a proverb.
Education will not; the world is full of educated derelicts.
Persistence and determination alone are omnipotent.
The slogan “press on” has solved and always will solve the problems of the human race ” When a sales person is confronted with a scenario where his dream customer ( now just a prospect in the ocean of prospects), he needs to be more determined and must never give up the pursuit of this elusive customer.
He must persevere.
A salesperson has no control over how a customer or a prospect responds! However he is very much in command over his own thoughts and actions.
As such he must continue to persevere if the account is his dream account and he must attain the goal of bringing this account into his company’s fold.
S.
ANTHONY IANNARINO , THE SALESGURU IN AN ARTICLE IN2010 VERY VIVIDLY DESCRIBES THE IMPORTANT TRAITS OF A SALES PERSON: READ ON………… Determination: The Ability to Persevere The sixth in the foundational attributes of sales effectiveness is Determination.
Determination follows the first attribute, SELF DISCIPLINE provides the foundation for the ability to persevere, to keep trying even when things aren’t working.
Determination follows the second attribute, optimism.
OPTIMISM enables determination by allowing you to continue to try without being discouraged.
Determination stands on top of the third attribute, COMPETITIVENESS, enabling you to continue fight and to win in a tough contest.
Determination follows the fourth attribute, INITIATIVE, sustaining the desire and the ability be proactive.
Determination follows the fifth attribute RESOURCEFULNESS, allowing you to persevere until you finally find a way to succeed or until you make one.
What is Determination? Determination is the act of deciding on a desired outcome and taking action to achieve it.
Determination is being resolute in purpose and persevering until you achieve your desired outcome.
Determination is what allows one person to continue in their pursuit of and idea or a goal for as long as it takes for that goal to be achieved.
It provides those who possess it with the ability to continue to chase a dream, even when all of the evidence indicates that it cannot or will nor be realized.
Determination is the ability to continue to try.
To persist.
To press on.
Determination in Sales Success in sales requires determination, plain and simple.
Determination allows the salesperson to hear the word “no” and to continue to pursue their objective undeterred.
Determination is what allows the salesperson to pick themselves, dust themselves off, and to try again.
Determination allows the salesperson to keep calling.
It allows salespeople to continue to pursue their dream clients for years, never failing to nurture the relationship, even when there is no indication that the prospect will give them an opportunity.
Determination allows the salesperson to believe that the contest is never over, even when the bell has rung.
It allows the salesperson to remain engaged with their prospects, even after they choose a competitor.
Determination underlies the salesperson to believe the contest never ends.
There is always one more round.
Determination is what drives a salesperson to continue, to persist, to press on.
This determination continues even after the deal has been won.
Prospects and customers value this persistence, this determination, and they buy it because they know that it is this attribute that will ensure that the salesperson will help them achieve the outcome that have been promised.
When Determination is Missing When determination is missing, the salesperson accepts “no” as a final answer.
The lack of determination feels smart: “They said no, so I am moving on.” But it isn’t smart.
The lack of determination is detrimental to their success.
The best and most desirable clients always belong to your competitor.
And they always start by saying no.
When determination is missing, the salesperson floats from one “no” to the next, never putting in the time and effort to nurture the relationship.
They never create the familiarity that later allows them to gain access to the prospect.
The prospect tells every salesperson no, and all but the most persistent simply go away.
They only remember the salesperson that persists.
When there is an opportunity, the short list is made up of the few salespeople who were determined to be on that list.
Their determination is what makes them worth talking to.
Conclusion Determination is an essential attribute of great salespeople, allowing them to succeed where others fail.
It provides the salesperson with an immunity to the word “no.” Determination allows the professional salesperson to persist in their efforts to acquire new clients and to succeed in delivering the outcomes they have promised.
Questions Do I too easily accept “no.”? Do I fail in persisting to pursue the difficult but most desirable prospects because they belong to my competitor? Do I believe that “no” is final? Do I believe that things will always be the way they are now, not recognizing that my prospect’s needs are constantly changing? Am I trying to find an easier path instead of the path I really want to take? Is it ever right to stop pursuing something that you really desire? Is it ever right to quit, to give up? Am I failing my dream clients by giving up on them, even though I can provide them with something better than they have now? Will I be the first person my dream prospect thinks of when their needs change? Why not? Hope the above addresses the query of the member who asked this query.
Thank you for providing me with this opportunity to revisit this important subject.

Agree in all of the above, and I certainly believe regardless of your current positions that we all face with  same issue back when you're still starting to establish yourselves within your field. How you manage to overcome your customers, during the stage of "buying decision cycle" differientiates you from each other.

I THANK YOU ALL FOR SHARING for sharing your great insights. I learned a lot. Good morning;-)

Buyer may be busy or he may be searching market or he dose not like to talk in front of other person or he is hesitate to refusing buying or he dose not like the product comparing others.

this happened when the sales person do not have the art of small talk

Fully agree with Mr. Amer Jayyousi. Moreover, if you ever happen to be a buyer, please never promise a call back if your intention is otherwise.

 

After all, your word/promise must have some value. If you don’t value your own words / promise then…..

What a man do when he receives many calls from sales person so every call to customer is not give you result

it`s because most of the people don`t trust this kind of sale ways for some reasons :
1- new way for marketing and most of the people don`t like to try new things
2- house and office is a safe perimeter and most of the people cant let unknown persons to inter there perimeter easily
3- less choices for the customer and always customers like to have or lets say used to have multiple choices especially after the malls and hybr markets some companies caused some damages in the market by selling low quality product with high price

Its a common behaviour in us . its not possible for a buyer to remember each and every sales person. so if there is any need the buyer will call only to those sales persons who really impressed him during the call conversation or personal meeting. So if the the sales person is expecting the call back he need to understand what impact he left on buyer.

There could be multiple reason for this. From my experience, below are some of the reasons.

1. First and foremost, the buyer does not have a NEED for that product/service

2. The Sales person's approach seemed unimpressive to the buyer. He failed to communicate to the buyer that the product /service that he is trying to sell is a good quality one.

3. He failed to understand the requirement of the buyer and hence unable to provide a good enough solution for the exact requirement.