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Is Facebook a reliable communication tool?

Good afternoon My experience with Facebook has been both positive and negative, but overall it's a valuable communication tool. Given this experience, can Facebook be considered a reliable communication tool and how does it effectively deal with user issues such as login issues and support requests? Their main positive is that I can always stay in touch with my friends and family? How often do you have problems logging into your account and how did they try to help you?

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Question added by Matthew Richardson
Date Posted: 2023/09/10
Nasreen Akhtar
by Nasreen Akhtar , Deputy Director Library , NUST

Facebook is not 100 percent reliable tool

Sanny Kolliner
by Sanny Kolliner , Media Services Manager , Jazz

Good day. My experience with Facebook has been both positive and negative, but overall it's a valuable communication tool. Their main positive side is that I can always stay in touch with my friends and family. From the negative, one can name the fact that very often there are problems with logging into the account. I encountered this problem many times, but in such cases I didn’t call the facebook phone number but wrote them a message and they tried to help me with this, but it still upset me.

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