How do you deal with an angry customer who is not ready to listen to what you say as a Customer service agent?

Question added by Christian Arthur , Customer Service Representative , Multichoice Ghana
Date Posted: 2024/05/20

Upvote (0) Views (0) Followers (0) Answers (0) Report Question

Be the First to Answer
Register now or log in to answer.

Is it easier for you to handle angry customer face-to-face or over the phone?
Top Answer: according to my experience, face to face is easier. your body language, gesture, act.,... can help yo ... See More

Answers (5)
In the production of a product or service what is the result of a standardized VS a custom product or service that allows input from the customer?
Top Answer: By showing interest and being a good listener and being patient before clients is absolutely essential ... See More

Answers (3)
What are the best ways to deal with angry customers who attack your brand on Facebook?
Top Answer: Some would say that an attack through social media is the end of the world; I see it as a chance to win p ... See More

Answers (20)
Customer service: What are the skills that should be in the customer service agent?
Top Answer: A customer service oriented person is a team player that is focused on customer's needs, a person that re ... See More

Answers (18)