How does your (being supervisor/manager/HR) measure employee performance? Share your experience.

Performance appraisal is the best way to measure the employee performance.

By using a skills matrix - for example - these can be based on what skills they have and what skills they can teach. How good is their customer interaction, what is their time keeping like. What is their sickness record like. Do they have language skills.  Are they smart, polite respectful. Do they drive, what can they do that others cannot!

Measure these skills against individuals and your will soon see who are you better employees.

This doesn't mean that the individuals cannot improve and they should be set targets with regular coaching sessions to improve them as individuals.  Some people perform much better to targets and competition - set them up and see efficiencies/profit improve

A simple excel sheet will give you a good and immediate guide - Good luck

Be open with different techniques depending on the organization, employees and their work ,putting an eye on KPI's. Performance appraisal and Management by objectives are  good methods to measure employee performance. 360- degree feedback can be accepted  in case of surety in accurate feedback which is quite difficult.

The problem is giving employee performance authority to line manager. HR should adapt new systems. The entire authority should not rest in the hands of line manager. Moreover the scores are prefixed in the minds of managers before caling the employe of yearend review. I think every company has its own policy like if the employ has good performance score for3 consecutive years he should get promotion. If this happens the present line manager will loose his job or the company should create new position for the employ which is not posible. Thats way they will not give good score even though you work150% or200% efficient. The organisations give the employ an average score for example3.5 out of5. They just let the show run for policy purpose.

In my organization has360 degree performance measurement sysytem. My supervisor follows:

1. Set review date.

2. Preview all documents and notes.

3. Myself evaluation and send to supervisor according to KPI.

4. Supervisor sits with supervisee performance appraisal meeting face to face.

5. Exchange feedback throughout the year.

The employees’ performance may be measured through the Six months / Annual performance appraisal. During the discussion with the individual’s performance the supervisor highlights directly about the achievements / grey areas where the individual needs to put more emphasis are discussed in depth to achieve the subsequent target. The individual also put forwards his/her arguments to the supervisor for better performance.