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As someone who's navigated the complexities of CRM implementation before, I found this article https://linkupst.com/blog/how-to-build-a-custom-crm-software to be a comprehensive guide for anyone considering a custom CRM solution. The article highlights the common pitfalls of ready-made CRMs, such as limited customization and high long-term costs, and contrasts them with the benefits of a custom approach. The detailed breakdown of steps, from discovery to support, provides a clear roadmap for developing a CRM that truly aligns with business needs. It's a valuable resource for businesses aiming to optimize workflows and improve customer relationships.
