What are the methods of measuring customer satisfaction?

Question added by AHMED Mahamed Ali , مدير منطقة مطاعم , شركة الطازج فروج فقية المملكة العربية السعودية
Date Posted: 2024/08/18

Upvote (0) Views (1) Followers (0) Answers (0) Report Question

Be the First to Answer
Register now or log in to answer.

What is customer satisfaction?
Top Answer: Customer Satisfaction is when they walk away 1.With a resolution. 2.They feel like the company really ap ... See More

Answers (5)
Which technique you feel is better for measuring Customer Satisfaction in Banking industry: Factor Analysis Method or SERVQUAL Approach.
Top Answer: The service quality model or the ‘GAP model’ because customers generally have a tendency to compare the s ... See More

Answers (2)
Define a satisfied customer?how can we measure customer satisfaction? How can we maintain customer satisfaction?
Top Answer: <p>A customer who is delighted with the products or services we deliver can be called Satisfied cus ... See More

Answers (6)
Which is better, to measure customer satisfaction or to ask for actionable feedback to customer?
Top Answer: Measuring customers satisfaction is a key to any business to anticipate their needs. See More

Answers (1)