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In business key is to look for problems and offer right matching solution to grow your business. So when any client complain, you have new opportunity, do you agree?

Purchasing Procurement Buying Contract Management Sales
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Question added by Atul-Kumar SRIVASTAVA , Specialist Contracts (EPC) , Confidential
Date Posted: 2013/11/14
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Khaleel Ullah
by Khaleel Ullah , Head - Procurement Team , Middle East Technical Services Est.

Strongly Disagree. If a client is complaining that means the key is missing.As said by you the key is to look for problems internally and that should not be pointed out by the client.Being in a business we will have complains / solutions but that doesnot seems to be an opportunity.

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