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I mean managers at pharmaceutical companies:1.direct manager2.line manager3.HR director
listen carefully and learn.and learn mirroring.act and operate as they do.it helps they will be more comfortable with you.
mirroring is by important.
I believe it depends on the organisational culture and management style,
- In some culture they promote friendly culture and open door policy; in such case, you just has to deal with the manager as a friend who he just higher responsibilities than you and still you are committed to complete the assigned tasks and responsibilities in the required deadlines, yet you can dicuss it with him.
- While some organisations' culture is closed and hierarchial; in such case you should expect your boss to be a boss by its literal meaning; he expects from you to follow his instructions and to "mirror it" as amer said in the previous post.
You have to deal with all the levels of Managers (as marked by you) professionally. Besides, do not forget to maintain the official norms and etiquettes with your upper manager at all times.
Corporate and country culture matter a lot here. In principle we are all humens, just have different accountabilities. So treat them as you would want to be treated, talk to them respectfully, non polictical and address items there are, so they do not become issues. managers as all others do not like negative surprises, so be assured they are infomred, so it is not a surprise and they can be prepared. Also if you ever need to take somethin 'over the top' of your manager, inform him that you think about doing so. It is your right in some cases, but here again the rule applies, that you dont want to give him the negative surprise of a call by his boss asking him why he did-or did-not do something, where he was unaware you would address this to his boss.
If you are respectfull, but honest, and can be counted on as telling the truth and thinking in the interest of the company, there is a lot you can do.