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Designing a new course for a graduate program "Customer Service & its impact on Organization's survival/profit" What topics should be in the outline?

Customer Service Call Center Training Management
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Question added by Mehdi Raza , Regional Manager Customer Service & Quality , HBL
Date Posted: 2013/11/18
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احمد رضوان عبدالغني ali
by احمد رضوان عبدالغني ali , Shop Manager , Orange - Egypt

Customers have an important role in any entity or company satisfy customers and good treatment could serve to bring more new customers to the companyAfter sales service

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