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Every year when we re negotiate trading terms with all the suppliers and try to improve trading terms
getting my team to understand our goal,strategy and tactics in every negotiation.and to allign tother to deliver results. they must all understand and deliver results.
In India to do business with Gujarati company is normally a tough nut to crack as they are very agressive on negotiations and will keep digging for more discounts. We had similar experience as one company approached us for new technology in Kitchen Sinks in2011 and we have given a proposal and they took time but no order was placed so we thought they are just fishing around , then they again contacted recently and asked for a quotation but when shared a new quotation they wante to stick to2011 prices to place an order on us.
We negotiated by giving same price for bulk order commitment , there are they had a clause as they will first buy one as trail and then confirm rest but first one should be old price. We finally managed to break through and got PO. So it was very hard negotiation.
It's happening every day with Finance Departement to proceed with transfeers on time for the suppliers ... to avoid any delay from my side.