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it can be considered as a first step in troubleshooting before going further to determine if we gonna need a technical support help or not.
ping is useful to verify that the other device on the network is connected and ready for send and recieving the order from other devices
and useful to make sure all the data is recieved by the other devices wilth the full packets of data
Defintely , if you knmow IP address of any network, you can ping that IP to see whether you can reach, for example you can also ping by domain name for ex ping www.Name of the Company.com etc , this will work in many situation where the DNS ( Domain Name Server) resolve the name to its IP address, if not you can ping by the IP address. its the basic test for connectivity.
When a computer does not work first this to check the power, similarly when network does not work first step is to ping. However certain IP address you can not ping as firewalls in the network might block this ping command to work. you could try ping yahoo.com and ping google.com and see the respose even come with their IP address as below,
ping yahoo.com
Pinging yahoo.com [98.138.253.109] with32 bytes of data:Reply from98.138.253.109: bytes=32 time=87ms TTL=50Reply from98.138.253.109: bytes=32 time=96ms TTL=50
Hope you got it clear
Ping is very usefull tool for network admin even it is usefull for comman person if he/she know how to use.
Please define "Common Person". If you mean a regular user, he/she do not care about maintaining networks or systems.
Ping works like echo you ping an address and it replies back with a response.
Take a look at this article: