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For successful payment management especially in difficult times, credit controllers need to be impartial and objective, but need to understand their part in the sales process, and the short and long term impact of their decisions within the business.
Yes you are right and this the reason why the crdit controller make sure that the clients credit worthiness is with the firms policy
using some of the financial ratio ( profitability, liquidity and debt ratios) will help the credit controller to expect the payments future situation and the
prober tracking of the clients payments will help in reducing the risk of defult payment
For excellent credit repayment you need to study the client in detail particularly his casflows and financial obligations. If a person has good projected cash inflows, only extend credit to him/her
