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Under the global financial crisis and recession, banks have lost their trust among people.
To regain the peoples and investors trust back, it is a challenge. You have to emphasis about the Reputation and goodwill earned by your bank in so many years of Operations (such as Citi for last200 years and SCB for last160 years). Explain them how our bank have survived and float during the worst recession of our times and we are still growing strong to earn the customer trust back in the banks
I will answer in simple words,any bank can easily attract the costomers by reducing the bank charges on their delivering services for their costomer .only this is the way to compiet the other banks.for example loan markups percentages,deduction on roming withdrawls for other city branches,simple procedures in opening the new accounts for their costomers.regular communication with their valuable costomers. etc------
