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Dear Mahmoud,
Depends on your team and your sales & marketing process, When looking for a CRM, there are a couple key factors to consider.
1. Mobility - A CRM with strong mobile apps that sync all of your information to all of your devices is critical.
2. Ease of use - As you begin to grow your company, you'll want to move fast. You won't want to spend a week teaching new employees how to use complex sales software. It should be intuitive.
3. Price - Look for companies that offer a free version or trial so you have time to see if it's the right fit for you.
4. Growth - Look for an option that is easy to use, but at the same time offers advanced features that you can use as you grow.
This is a list of various CRM software and a comparison of features: https://docs.google.com/a/orkanza.com/spreadsheet/ccc?key=0Ahw066SJeeSadFFKQkY0cGY5dFFvVWpFWVhoSjRYWWc#gid=1
For me I highly recommend ZOHO CRM https://crm.zoho.com. for small startup & SugarCRM http://www.sugarcrm.com/ for Big one.
For WOW startup & fast operation cycle you have to go with Salesforce http://www.salesforce.com/
Good Luck Mahmoud.
Regards,
Hany Sewilam AbdelHamid
Head of Business Development
Entrepreneurship Coach & Consultant
- http://www.sewilam.com
- facebook.com /Orkanza
- twitter.com /HanySewilam
The best cloud-based CRM software for startup according to me is Zoho CRM tools. It is having all the necessary features.
You can use virtually any software in the cloud enviroment but for cost effectiveness and general usability SUGAR CRM is considered as the best CRM system
Thanks
