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What type of job do you prefer ? Office Administrative back-end job or interacting front-end customer service job ? Why ?

Office Back-end job including data entry, document handling etc. or Front end job like customer service support , interacting with customer, greeting, serving them etc ..

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Question added by Sushanta Khanal , Cash Supervisor/ Asst. Accountant , Majid Al Futtaim
Date Posted: 2013/12/07
Fazlul Hoque
by Fazlul Hoque , Assistant Director , DoF,GoB

I like mostly interact to front end cutomer service job.Because this type of job allow me to know the cutomer need and their choice.Then I can easily analyse to reshedule my service to targeting their satisfaction.Most of the jobs are directly or indirectly targeted to customers/peoples satisfaction.

Frederick Ogbonna
by Frederick Ogbonna , Sales Manger , Dekas Foods EnterprisEs

I prefer interacting front end customer service job because I like interacting. With customers/clients why because, in reaching their needs so fast and getting more ideas through their way of behaviour when communicating with them.

Rashad Hamza
by Rashad Hamza , Administrative Assistant/ Executive Secretary , HUTA GROUP

Front-end customer service jobs are crucial in any office.They must possess the skills to identify the needs of the clients and must be hospitable in nature. The customer will narrate his demands or will customize his priorities and it is the duty of front-end staff to interpret and value them. 

But the Administrative jobs measure the technical, financial and the brand value expectations of the client. And it is the job of the Administration which has to support the corrective actions and all other  inside jobs. The Administrative back jobs require attention to detail, accuracy, critical reading, management, time management,  and decision making skills.

 

I would prefer the Administrative jobs because they offer a wider spectrum of work and space for an individual to expand his/ her career. 

Deleted user
by Deleted user

I love doing admin jobs rather than the customer relations job.  I am more of a doer than a talker.  Also I am not a great extrovert.  If I am kept in a position where I have to continuously deal with customers/clients, I am afraid they may get an impression of me as a bit aloof and arrogant person which I am not actually but due to my ambiverted nature, I might appear so to people who don't know me well and closely.

Imran Khan
by Imran Khan , Purchase Officer , Imperial Trading & Contracting Company (ITCC)

I prefer interacting front end customer service job because this is my hobby to interact with new persons and if it is official then I will enjoy my job too......

Sawban Baba
by Sawban Baba , CREDIT OFFICER , MAN CAPITAL MICROFINANCE LTD

I prefer intaractive front -end customer service, because it make me active and busy at all time, having first contact with customers on daily basics which will enable me get to know their broblems for solution.

 

Mohammd Jubael H Madid
by Mohammd Jubael H Madid , Information Communication Technology (ICT) , Harat Medina Elementary School

I prefer front-end customers since I'm able to deal with different people although sometimes I want a quit time and do things alone on my own so I can finish the task given to me on time.

Mridula Sareen
by Mridula Sareen , Senior procurement & fulfillment professional , Accenture India Pvt Ltd

As i have total 3 years of Work experience in back end profile. Therefore, i would like to prefer back office jobs.

Nisar Khan
by Nisar Khan , Sr.Buyer " Fashion Retail-Textile" , Fawaz Abdullaziz Al Hokair & Co.

You always have to look for a job that suites your carear. Where you can grow and reveal much more to add to your knowledge.

Jijo Mathew
by Jijo Mathew , Senior Analyst , RBS Busines Services Pvt Ltd

I would prefer a front office job becuase I like to directly deal with the client.  :-)

P A Cariappa Appaiah
by P A Cariappa Appaiah , back office executive , Inspire Hond

interacting front- end customer, service job, makes good rapport, between , the company and me.

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