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What is the master key in the successful hotel operation ?

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Question added by Mohamed Hendawi , Hotels Group COD 7 Hotel's with total of 2320 Rooms , PRINCESS GROUP FOR HOTELS & RESORTS Co
Date Posted: 2013/12/13
Fazal Ebrahim Dawood
by Fazal Ebrahim Dawood , Chief Executive Officer , Stardist Ltd

Customer service and customer care with great friendly and well trained employees 

Ashar Siddiqui
by Ashar Siddiqui , Group Vice President , Pakistan Telecommunications Company Limited

Not only for Hotel industry but this answer is valid for all:

1. Maintain Quality in every area

2. "Employee First" will give you a Dedicated Team who will work with full of ownership

3. Customer is always Right.

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