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Absolutely Right !
You should first take care of your employee first ! Becasue if they are satisfied with the organization then there is every possibility that they will keep your customer happy & satisfied towards your company.
"Its like - if you cant take care of yourself then how can you will take care of your child" !
I agree with that. As if you have a satisfied employee he/she will do the best they can to make their company a better one. On the contrary, if you have an unsatisfied employee, he/she will just do their job without this extra creativity and care.
When China built their great wall, it was built for protecting the country against the invaders, they spent fortune and hundered of years building it. After that the invaders were abe to go through the wall and sneak to Beijing and attack it from everywhere. They found out that the invaders were bribing the Chinese guards, that's how they were able to attack Chine inside.
They spent fortunes and years of building walls and stones but they forgot to build their people, their guards, the human!
Moreal story, if you don't build and take care of your own people and don't pay attention to their needs and look after their interests they will betrayed you, not because they are not faithful, but because they want to live and have the minimum of their rights...
Nice question...
Thx
yes, i do believe so. if employees are happy with they way they are treated by their employers then surely they will take good care of all the clients.
Employee is like internal customer of company. Good relation inside ensure good relation outside of company.
Surely YES, A happy employee will lead to a happy customer. I always believe that companies have to treat their employees the way they want them to treat their customers.
Absolutely- Rule of thumb
Employees and the customers are two different assets of an employer, there is no race between two. As the customers add value to the organisation, the employees add to create the value for the customers on behalf of the organisation. There is no doubt that a well taken care employee will serve better its customers and helps the organisation in achieving its goals. Its an strategic process of balancing both tasks at the same time.
One of the basis of success of great companies
yess i think so your response to your emplyee affect them, Good response good result bad response creat poor resul.
Charity begins at home. If one gets his home (read company) in order, the whole world is his to conquare. Happy employees are the best brand ambassadors in the world.
